Frequently asked questions

Your personal and billing information is securely managed through Jane App, an online system that fully complies with HIPAA, PIPEDA, and GDPR regulations. You have the right to request access to your file, and additional charges may apply based on document preparation time. However, the clinician reserves the right to withhold file access if they determine it lacks clinical value or poses potential harm.
Your personal information will not be disclosed elsewhere without your consent, except in the following circumstances:
(a) If there is an imminent risk of harm to you or others.
(b) If there is suspicion of child or elder neglect, abuse, or risk thereof.
(c) If a valid court order is issued for counseling records.
(d) If The College of Registered Psychotherapists of Ontario requests documentation for assessments and evaluations.

Your personal and billing information is securely managed through Jane App, an online system that fully complies with HIPAA, PIPEDA, and GDPR regulations. You have the right to request access to your file, and additional charges may apply based on document preparation time. However, the clinician reserves the right to withhold file access if they determine it lacks clinical value or poses potential harm.
Your personal information will not be disclosed elsewhere without your consent, except in the following circumstances:
(a) If there is an imminent risk of harm to you or others.
(b) If there is suspicion of child or elder neglect, abuse, or risk thereof.
(c) If a valid court order is issued for counseling records.
(d) If The College of Registered Psychotherapists of Ontario requests documentation for assessments and evaluations.

Video sessions can really enhance your therapy experience, but it’s okay if you’re not comfortable with that. Let your therapist know if you’d prefer to keep your camera off during the session. We want you to feel at ease.
Finding the right fit is key to making progress together. I invite you to schedule a free consultation where we can talk openly about your concerns and see how we connect. Your comfort and trust in our therapeutic journey are my top priorities.
No, psychotherapy is currently not accepted by OHIP. However, I can provide you with a receipt to submit for potential reimbursement from your insurance provider.
In our sessions, you’ll find a supportive environment where we collaborate to explore your challenges, set meaningful goals together, and create personalized strategies to enhance your well-being.
Therapy is valuable for anyone looking to grow personally, navigate challenges with support, or improve their mental well-being. If you’re unsure about therapy’s fit for you, a consultation can clarify how it aligns with your goals and needs.

Depression
Anxiety
Coping Skills
Self Esteem
ADHD
Behavioural Issues
Bipolar Disorder
Body Positivity
Borderline Personality (BPD)
Chronic Illness
Codependency
Grief
Life Coaching
Life Transitions
Marital and Premarital
Men’s Issues
Mood Disorders
Narcissistic Personality (NPD)
Obsessive-Compulsive (OCD)
Parenting
Personality Disorders
Relationship Issues
Stress
Trauma and PTSD
Weight Loss
Women’s Issues

Sessions typically last 50 minutes or 75 minutes, scheduled weekly or biweekly based on your preferences and treatment plan.
Yes, I primarily offer online therapy sessions via Jane App. This format ensures convenience and accessibility from the comfort of your preferred location. When a session is booked, you’ll receive a confirmation email with the link to the session, which will be just a click away!

Acceptance and Commitment (ACT)
Cognitive Behavioural (CBT)
Compassion Focused
Culturally Sensitive
Eclectic
Emotionally Focused
Gottman Method
Mindfulness-Based (MBCT)
Motivational Interviewing
Person-Centered
Psychodynamic
Solution Focused Brief (SFBT)
Strength-Based
Trauma Focused

Please notify me at least 24 hours in advance to avoid a cancellation fee. You can reschedule by contacting me directly. Another way to cancel or reschedule is through your own account in Jane App which will be created by you when you book!

My fees can be seen here. While I do not directly bill insurance, I provide receipts for you to seek reimbursement from your insurance provider.

Yes, therapy is strictly confidential, with rare exceptions as mandated by law or ethical guidelines. Your privacy and trust are paramount.

You can schedule an appointment by clicking here.
If you have any questions feel free to email me at p.umbrellatherapy@gmail.com

Yes, I offer a complimentary consultation to discuss your concerns, explore how therapy can help, and determine if we’re a good fit for working together.
Yes, therapy sessions can be offered in English and in Farsi.
The initial session is an opportunity for us to get to know each other, discuss your reasons for seeking therapy, and outline goals for our work together.
The duration of therapy depends on your individual progress and needs. Throughout our sessions, we’ll regularly check in on your goals and adapt our approach to best support your personal growth and well-being journey.
I specialize in working with both individuals and couples, offering support tailored to each client’s relationship dynamics and goals.
In case of a crisis, please contact local emergency services (911) or crisis hotlines (988) immediately.
Yes, I offer flexible scheduling options, including evening and weekend appointments to accommodate your busy schedule.
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